Refund policy

Thank you for choosing Finely Pressed for your custom wedding bouquet preservation needs. We understand that circumstances may change, and we strive to provide a fair and transparent refund policy.

Here's how our refund policy works:

  1. Cancellation Timeline:
    • Cancellations made at least 3 months in advance of the scheduled preservation slot will be eligible for a 50% refund.
    • Cancellations made between 2 to 3 months in advance of the scheduled preservation slot will be eligible for a 20% refund.
    • No refunds will be issued for cancellations made less than 2 months before the scheduled preservation slot.
    • No refunds will be issued in cases of workshop cancellation or participant no-shows.
  2. Refund Process:
    • To request a refund, please contact our customer service team at hello@finelypressed.com with your order details.
  3. Admin Fee:
    • A non-refundable admin fee of 5.5% will be deducted from the total refund amount. This fee is charged to offset the transaction fees incurred from the payment gateway during the original transaction.
  4. Exceptions:
    • Refunds will not be provided for any customization or materials already purchased for your order.
    • In the event of unforeseen circumstances or extenuating circumstances, we may consider exceptions to this policy on a case-by-case basis.
  5. Rescheduling:
    • If you need to reschedule your preservation slot, please contact us as soon as possible to discuss available options. If rescheduling occurs within 7 days from the date or order, a late order surcharge will apply.
    • We reserve the right to change the date and timing of the workshop. If the workshop must be rescheduled, participants will be informed and alternative dates will be provided. If a suitable date cannot be arranged within the next 3 months, a full refund will be issued to the original payment method.
  6. Non-Transferable:
    • Preservation slots are non-transferable and cannot be resold to another party without prior approval from Finely Pressed.

By placing an order with us, you acknowledge that you have read, understood, and agreed to our refund policy.Â